The easiest is to describe a use case. For compliance, messaging has to be end to end encrypted. Not guaranteed with email, but LiquidFiles private message is half way there. 1.) Dr. Sends a private message to patient 2.) patient retrieves message https secured Now the patient is stuck. They shouldn't just email back. So this is the feature request is a Private Reply: 3.) patient clicks link at bottom of private message (perhaps displayed if the message is sent with a checkbox checked of "allow reply") and the same form as "File Request" is shown but with a "Private Reply" title. Clicking Send file drops a private message back to the doctor.