Planned Close the loop for HIPAA compliance

Discussion in 'Feature Requests' started by Andrew Soncha, Apr 21, 2018.

  1. Andrew Soncha

    Andrew Soncha New Member

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    The easiest is to describe a use case. For compliance, messaging has to be end to end encrypted. Not guaranteed with email, but LiquidFiles private message is half way there.

    1.) Dr. Sends a private message to patient
    2.) patient retrieves message https secured

    Now the patient is stuck. They shouldn't just email back. So this is the feature request is a Private Reply:

    3.) patient clicks link at bottom of private message (perhaps displayed if the message is sent with a checkbox checked of "allow reply") and the same form as "File Request" is shown but with a "Private Reply" title. Clicking Send file drops a private message back to the doctor.
     
  2. JoLodewyckx

    JoLodewyckx New Member

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    We have the exact same situation here (hospital).
    So we would like to see this implemented as well.
     
  3. German Rodriguez

    German Rodriguez New Member

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    Another vote for this feature (or similar).
     
  4. Marc

    Marc New Member

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    Vote. I agree that would be a great future. LiquidFiles could be used for secure messaging in both directions with that!
     
  5. greg mastrangelo

    greg mastrangelo New Member

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    I vote for this option as well. The "reply" option should be included with every message received.
     
  6. JoLodewyckx

    JoLodewyckx New Member

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    I see that there is a label planned now.
    Can someone from Liquidfiles chime in and elaborate on this.
    Is there an eta?
    Because this is already asked more then a year ago.

    We can use LF to send confidential messages (gdpr) but the external party can't answer in a compliant way. A lot of times, they just respond with a reply to the first email (that states, they have a new message).
     
  7. David

    David Administrator
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    This feature is planned in some further major release. There is no exact date when it will be released.
     

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