ERR_TOO_MANY_REDIRECTS after upgrade 3.2.x > 3.3.10

Discussion in 'LiquidFiles General' started by Sam-72891, Sep 19, 2019.

  1. Sam-72891

    Sam-72891 New Member

    Oct 18, 2016
    Likes Received:
    After the upgrade, the website won't come back online.
    (I accidentally kicked off an update during production hours - I thought I was clicking on the 'changelog' for the update). I hit 'abort', but after a few minutes, it rebooted and updated anyways. Odd.

    I have console access, but I'm not sure what to do, or what I even can do about this.
  2. David

    David Administrator
    Staff Member

    Dec 1, 2015
    Likes Received:
    My guess would be that you have a reverse proxy, connecting https -> http, and in LiquidFiles you’re requiring https. And since the connection comes in over http, it redirects to https, which the proxy connects using http, which causes the redirect loop.

    Since v3.3, LiquidFiles uses TLSv1.2 that has connection persistence, which effectively means that for best security AND performance, it’s best to configure your proxy to connect to LiquidFiles using https.

    Alternatively, you can login to the console and run `ft hostconfig` and it will prompt you to enforce HTTPs or HTTP, or allow both. Please set this to allow both.

    Also, if you’ve only upgraded to earlier LF 3.3.x version, I would also recommend running `ft update` and update your system to the latest available LF version.

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