Multiple transfer panels won't go away after attempt to upgrade Outlook plugin

Discussion in 'LiquidFiles General' started by Connie DeCinko, Jul 14, 2017.

  1. Connie DeCinko

    Connie DeCinko New Member

    Mar 24, 2017
    Likes Received:
    I tried to upgrade my Outlook Plugin by downloading and installing it. My current one was pushed by the network admins. Instead of replacing the existing plugin, I ended up with both old and new. I removed the new plugin which broke the use of the LF plugin all together. Had the admin push a reinstall of the plugin. No more error, however, now when I create a new email, the transfer panel appears as a floating panel instead of a panel in the email editor. Now, everytime I create an email and use LF, I get another panel that appears and none of them go away! Clicking the X just makes it go away and immediately reappear.
  2. David

    David Administrator
    Staff Member

    Dec 1, 2015
    Likes Received:
    Hi Connie, please raise a ticket on the support portal.

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