Outlook Plugin Causes Outlook to Freeze on Launch

Discussion in 'Windows & Outlook Plugins' started by Kevin Gagel, May 27, 2020.

  1. Kevin Gagel

    Kevin Gagel New Member

    Joined:
    Dec 28, 2019
    Messages:
    3
    Likes Received:
    0
    I have seen multiple instances of the plugin causing Outlook to freeze upon launching it. To resolve I have launch Outlook in safe mode, disable the LiquidFiles plugin and restart Outlook. Then uninstall LiquidFiles and re-install it. Sometimes I have to search the registry and delete references to LiquidFiles before re-installing it again (meaning I have un-install it - again).

    Is there an easier way? Does anyone know why LiquidFiles plugin starts freezing Outlook?
     
  2. David

    David Administrator
    Staff Member

    Joined:
    Dec 1, 2015
    Messages:
    703
    Likes Received:
    16
    Please ensure you have installed the latest Outlook plugin and if the issue persists raise a support ticket with all logs in the %localappdata%\liquidfiles\logs folder.
     
  3. Kevin Gagel

    Kevin Gagel New Member

    Joined:
    Dec 28, 2019
    Messages:
    3
    Likes Received:
    0
    We're using the latest plugin now and we'll see how it goes.
     

Share This Page