Done Prefill custom fields

Discussion in 'Feature Requests' started by James Singleton, Apr 28, 2020.

  1. James Singleton

    James Singleton New Member

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    We are using LF to allow customers to upload data to a filedrop about support cases, so that we can easily reference the case that it relates to we have some custom fields defined.
    Please enhance the prefill functionality so that we can prefill any custom property.

    This would improve our customer's user experience as they would not need to lookup and retype their data.

    Many Thanks,
    James
     
  2. David

    David Administrator
    Staff Member

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    Prefill text in required filed like f.e. subject or message is already possible via attributes in the URL of a filedrop f.e.:
    Code:
    /filedrop/test?message=Question%201:%20%0AQuestion%202:&from=user@company.com&subject=some%20test%20subject
    https://man.liquidfiles.com/filedrops/prefill.html
     
  3. James Singleton

    James Singleton New Member

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    The existing functionality works fine for standard fields (from, subject, message) but doesn't seem to work for Custom Fields.

    To reproduce
    Add a custom field to the filedrop as below
    Code:
    CaseID: text("Enter the case id"), required)
    Specify the caseid value in the url
    Code:
    /filedrop/test?CaseID=12345678
     

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