Requesting Files: file upload email comes from ME??

Discussion in 'LiquidFiles General' started by Dan Dotson, Aug 8, 2018.

  1. Dan Dotson

    Dan Dotson New Member

    Aug 7, 2018
    Likes Received:

    I've got an issue - we are testing this product for deployment corporate-wide. This question is for the Request File feature.

    After I send a file request, and the external recipient uploads their file, I get an email notifying me that the file has been uploaded. However, the email is formatted with my address as the sender! I can't tell who actually uploaded the file. Once I click on the "Download Files", and the LiquidFiles webpage loads, I can then see who it is from.

    We are training our users to be security aware - so they will see this and cause confusion. Even if they weren't security aware, it's confusing. Can that be adjusted somewhere? We didn't see anything in the settings.



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