Session has expired....

Discussion in 'LiquidFiles General' started by Kyle W, Jun 20, 2018.

  1. Kyle W

    Kyle W New Member

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    We are currently getting the error "Session has expired" after attempting to log into Liquidfiles. After a lengthy wait, Liquid puts up a banner "System is initializing" and then give the "session has expired" error.

    Any insight would be most helpful :)

    Thank you,
    Kyle
     
  2. David

    David Administrator
    Staff Member

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    The system could suffer from low ram+swap so it had to kill idle services to release some memory for other services which needed to perform some tasks and users then could see the "Please Wait, the System is Initializing" page.
    The memory and disk occupation graphs are available on the "Admin > System > Performance" page.
    The swap usage should not be instantly over 40%. feel free to add +1GB on RAM if it was instantly over 40% on the weekly graph.
    If the server is not updated, please reboot and then update to the latest version. If the server is running on v3.2.4 you will need to run the update from the console manually by typing:
    cd /app/current
    ft update
     

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