Totally lost access to LF server

Discussion in 'LiquidFiles General' started by cecorbeil, May 30, 2019.

  1. cecorbeil

    cecorbeil New Member

    May 30, 2019
    Likes Received:
    Hi, something weird started yesterday. We no longer have web access to our server. HTTPS:blah.... responds with a connection refused.
    I reset the IP address of the NIC (went from dynamic to DHCP back to dynamic). Name resolution works fine.
    Ping works.
    Web access does not. ANY ideas?
  2. David

    David Administrator
    Staff Member

    Dec 1, 2015
    Likes Received:
    Try to bypass a proxy if presented to exclude some access/connection problems, then check direct access to the web interface of the LF server.
    If the web is still fully unresponsive try to have a look if the nginx web server is running by typing "systemctl status nginx" in the linux shell. If not, try to start it with "systemctl status nginx" and check logs what's wrong if it did not start properly.
    If the web has not started after you have rebooted the server there could be logged a problem related to the certificate and private key.
    If this was the case you can reset the pair certificate and private key by using "ft hostconfig" tool also in the console, then the web server will start and you will need to sign up the new certificate by your CA and upload it on the LF server in "Admin > Configuration > Certificate > Upload" settings.

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